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使用我的学校电子邮件和地址，
当我尝试下载xilinix vivado webpack时，出于某种原因它无法验证？ “由于您的帐户导出合规性验证失败，我们无法满足您的要求。” 任何帮助将不胜感激，谢谢。 以上来自于谷歌翻译 以下为原文 Using my school email and address, When i try to download the xilinix vivado webpack, for some reason it cannot verify? "We cannot fulfill your request as your account has failed export compliance verification." Any help will be appreciated, thank you. 
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3个回答
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你好@fernandomartin，
如果缺少字段或您的位置属于以下链接中的E或D类别国家/地区，则可能会发生这种情况。 https://www.xilinx.com/support/answers/44043.html 谢谢， 德文 - 以上来自于谷歌翻译 以下为原文 Hi @fernandomartin, This can happen if there are fields missing or if your location falls under the E or D category countries in the link below. https://www.xilinx.com/support/answers/44043.html Thank you, Devin |
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你好@ fernandomartin，
感谢您让我们知道。 请注意，您的帐户之前已被屏蔽，并且已由我们的出口合规团队进行过筛选并暂停，这就是您之前无法生成许可证或下载Vivado的原因。 但是，出口合规团队现在已经审核了您的帐户，并且对您的个人资料不熟悉，您现在就可以了。 如果您仍然看到此错误，请再试一次并告诉我们。 顺便提一下，请注意，每次更新Xilinx.com个人资料时，您的帐户都会被阻止，然后再由我们的出口合规团队进行审核。 因此，如果您需要更新您的个人资料，然后会看到相同的错误，请发送电子邮件至Xilinx客户支持（websupport@xilinx.com），然后我们会再次重新启用您的个人资料。 对由此造成的任何不便表示歉意。 亲切的问候，Anatoli Curran，Xilinx技术支持----------------------------------------- --------------------------------不要忘记回复，工作，并接受解决方案.---- -------------------------------------------------- ------------------- 以上来自于谷歌翻译 以下为原文 Hello @fernandomartin, Thanks for letting us know. Please note that your account was previously blocked and has been screened by our export compliance team and was placed on hold and that is the reason why you were previously unable to generate a license or download Vivado. However, export compliance team has now reviewed your account and has enabled your profile and you are good to go now. Please try again and let me know if you still seeing this error. By the way, please be aware that each time you'd update your Xilinx.com profile, your account would get blocked then again, to be screened by our export compliance team again. Therefore, if you'd need to update your profile and would then see the same error, please email Xilinx Customer Support (websupport@xilinx.com) and we would then re-enable your profile once again. Apologies for any inconvenience caused. Kind Regards, Anatoli Curran, Xilinx Technical Support ------------------------------------------------------------------------- Don’t forget to reply, kudo, and accept as solution. ------------------------------------------------------------------------- |
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你好@fernandomartin，
这个主题仍然是开放的，等着你。 如果您的问题已得到解答和/或您的问题已得到解决，请将已解决的问题标记为已接受的解决方案（有关详细信息，请访问此处：https：//forums.xilinx.com/t5/help/faqpage/faq-category -id /解决方案＃）。 这样，主题即可完成。 如果没有解决/回答，请回复主题。 提前谢谢，祝你有个美好的一天。 亲切的问候，Anatoli Curran，Xilinx技术支持----------------------------------------- --------------------------------不要忘记回复，工作，并接受解决方案.---- -------------------------------------------------- ------------------- 以上来自于谷歌翻译 以下为原文 Hello @fernandomartin, This topic is still open and is waiting for you. If your question is answered and/or your issue is solved, please mark a response that resolved your issue, as Accepted Solution (more info on this can be found here: https://forums.xilinx.com/t5/help/faqpage/faq-category-id/solutions#solutions). This way, the topic can be completed then. If this is not solved/answered, please reply in the thread. Thanks in advance and have a great day. Kind Regards, Anatoli Curran, Xilinx Technical Support ------------------------------------------------------------------------- Don’t forget to reply, kudo, and accept as solution. ------------------------------------------------------------------------- |
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